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Community Relations Division

Office of Constituent Services

James K. Polk Building, Suite 700
505 Deaderick Street
Nashville, Tennessee 37243

Michelle Griggs, Coordinator of Customer Service
Michelle.Griggs@tn.gov

Amanda Tidwell, Coordinator of Public Meetings/Hearings
Amanda.K.Tidwell@tn.gov

The primary responsibility of the Office of Constituent Services is to provide a process for our customers, constituents and partners to communicate with TDOT and to facilitate solutions to their issues. This office coordinates public hearings/meetings in accordance with the TDOT Public Involvement Plan, oversees the agency correspondence system, surveys customers and helps foster better customer service.

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